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Free standard delivery on orders over €50
3Toysm

Shipping & Delivery

Last updated: 6 October 2026

Delivery options and the final shipping cost are shown before an order is placed. This page reflects the methods currently configured in the store.

Delivery countries

The available delivery-country list is shown at checkout. A destination must be selected there before an order can be submitted.

Shipping methods, estimates and prices

  • Standard Delivery: €4.99 — 3–5 business days. Free on orders of €50 or more.
  • Free standard shipping applies from €50.00 based on the EUR cart subtotal.

Order processing

[ADDITIONAL LEGAL INFORMATION]. Verified processing cut-off times and non-working days must be added before they are promised to customers.

Tracking

Tracking availability depends on the selected carrier and service. If tracking is provided, the customer will receive the available tracking information after dispatch.

Delivery delays

Delivery estimates are not guaranteed unless expressly agreed. If an order is delayed, contact [email protected] with the order number. Statutory rights for late delivery remain unaffected.

Failed delivery

If delivery fails because the address is incomplete, nobody can receive the parcel, or collection is missed, the carrier may return it. Contact [email protected] to discuss redelivery or the legally appropriate refund and cost treatment.

Customs and import information

For destinations where customs or import formalities apply, any charges and responsibilities must be disclosed according to the destination and applicable law before the order is completed. No unverified customs charge is quoted here.

Need to know

Frequently asked questions

Find quick answers about ordering, payment, delivery, availability and returns.

View all answers
Do I need an account to order?

No. 3Toysm offers guest checkout, so you can place an order without registering or creating a profile.

Which payment method is available?

Cash on Delivery is currently available. Card Payment is clearly marked as coming soon and cannot be selected.

How much does delivery cost?

Standard Delivery costs €4.99 and is free when the EUR cart subtotal reaches €50.00.

What if a toy is unavailable at checkout?

Availability and quantity are checked again when you place the order. If an item is no longer available, the order is not submitted and you can review your cart.

Can I return an order?

EU consumers generally have a 14-day right of withdrawal for most distance purchases, subject to legally applicable exceptions. Separate rights apply to defective or non-conforming goods.